FAQs

We have two pricing structures, one for outside of the M25 and one for inside the M25 (London).

Outside of the M25: £98 per hour inclusive of travel. Our initial assessments and most of our follow-ups are 60 minutes. We do also offer 45 minute follow-ups which are £88 and also inclusive of travel.

If one of our specialists are travelling out of area to see you, there will be an additional travel charge of £0.45p per mile, we would discuss this with you during our telephone consultation and agreed in advance.

Inside of the M25/London: £115 per 1 hour appointment inclusive of travel. Our initial assessments and most of our follow-up appointments are 60 minutes. We do also offer 45 minute appointments which have a fee of £105 per appointment.

If one of our specialists are travelling out of area to see you, there will be an additional travel charge of £0.45p per mile, we would discuss this with you during our telephone consultation and agreed in advance.

We offer rehabilitation packages for short and longer term rehabilitation, please ask us for more information or see below.

We take payment in advance for all initial assessments. Payment can be made online using a credit or debit card or over the phone with our administration team. We also accept BACS transfers or cheques sent in the post.

Most insurance companies are happy for you to choose us as your physiotherapy provider. All of our physiotherapists are fully registered with the Chartered Society of Physiotherapists (CSP) and the Health & Care Professions Council (HCPC), which are the main requirements set by insurers.

In most cases, you will pay us directly and then reclaim the cost from your insurance company. We recommend checking with your insurer beforehand to ensure they have approved this arrangement before proceeding.

You can contact us by filling out our online form, by e-mailing us at info@homephysiocompany.co.uk or by telephoning 0330 1131388. We would be happy to answer any questions and book your appointment with one of our specialists.

Your physiotherapist will visit you at your home or care home to carry out a thorough initial assessment. This allows them to understand your main concerns, current difficulties, medical background, and personal goals, as well as get to know you as an individual.

Where appropriate, treatment will begin during this first session. This may include tailored exercises, practical advice, and hands-on techniques such as massage or joint mobilisation. Before the appointment ends, you will discuss a clear plan of care, including recommended follow-up sessions and an agreed frequency of visits to support you in achieving your goals safely and effectively.

Yes, we can see your relative in their care home. We have significant experience delivering physiotherapy within care settings and understand the specific clinical and practical considerations involved.

We work closely with care staff to ensure a coordinated approach and are always happy to provide clear feedback and updates to families following assessment and treatment. You can find out more about our work in care homes here.

Our comprehensive initial assessments and most of our follow-up appointments are 1 hour. We do offer 45 minute follow-up appointments where appropriate.